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ILEA-MSP November Program: Hospitality Club

Tue, Nov 17

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The University Club of Saint Paul

Where Hospitality Breaks Down: Conflict, Communication and the Guest Experience

ILEA-MSP November Program: Hospitality Club
ILEA-MSP November Program: Hospitality Club

Time & Location

Nov 17, 2026, 11:00 AM – 1:00 PM

The University Club of Saint Paul, 420 Summit Ave, St Paul, MN 55102, USA

Guests

About the event

Join us for an engaging ILEA event featuring Jason Brown-Hoesing Founder & Principal of JBH Hospitality. Discover “Where Hospitality Breaks Down: Conflict, Communication, and the Guest Experience” in a conversational format.


Jason will share real-life event moments to explore communication challenges, conflict resolution, and the guest perspective. Gain practical insights and simple practices to enhance your hospitality skills.


You'll also be treated to a fabulous lunch provided by the University Club of St. Paul. Don’t miss this opportunity to transform your approach!


Thank you to our program sponsors! 

University Club of St. Paul

HAI


Tickets

  • ILEA Member

    Sale ends

    Nov 12, 11:59 PM

    This ticket is for ILEA members only

    $45.00

  • ILEA Member Associate

    Sale ends

    Nov 11, 7:12 PM

    This ticket is designed for attendees who work for an organization with an ILEA member but are not the primary membership holder themselves. It provides access to the event, allowing you to benefit from your company’s ILEA affiliation.

    $50.00

  • Future ILEA Member

    Sale ends

    Nov 12, 8:11 AM

    Not an ILEA member yet? This ticket type is for you

    $65.00

  • Student

    Sale ends

    Nov 12, 11:59 PM

    This ticket type is for students.

    $20.00

Total

$0.00

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