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ILEA-MSP November Program
Tue, Nov 17
|The University Club of Saint Paul
Where Hospitality Breaks Down: Conflict, Communication and the Guest Experience
Time & Location
Nov 17, 2026, 11:00 AM – 1:00 PM
The University Club of Saint Paul, 420 Summit Ave, St Paul, MN 55102, USA
Guests
About the event
Join us for an engaging ILEA event featuring Jason Brown-Hoesing Founder & Principal of JBH Hospitality. Discover “Where Hospitality Breaks Down: Conflict, Communication, and the Guest Experience” in a conversational format.
Jason will share real-life event moments to explore communication challenges, conflict resolution, and the guest perspective. Gain practical insights and simple practices to enhance your hospitality skills.
Don’t miss this opportunity to transform your approach!
Tickets
ILEA Member
Sale ends
Nov 12, 11:59 PM
This ticket is for ILEA members only
$45.00
ILEA Member Associate
Sale ends
Nov 11, 7:12 PM
This ticket is designed for attendees who work for an organization with an ILEA member but are not the primary membership holder themselves. It provides access to the event, allowing you to benefit from your company’s ILEA affiliation.
$50.00
Future ILEA Member
Sale ends
Nov 12, 8:11 AM
Not an ILEA member yet? This ticket type is for you
$65.00
Student
Sale ends
Nov 12, 11:59 PM
This ticket type is for students.
$20.00
ILEA Member - Final Call
This ticket is for ILEA members only
$65.00
Goes on sale
Nov 13, 12:00 AM
ILEA Member Assoc - Final Call
This ticket is designed for attendees who work for an organization with an ILEA member but are not the primary membership holder themselves. It provides access to the event, allowing you to benefit from your company’s ILEA affiliation.
$70.00
Goes on sale
Nov 13, 12:00 AM
Future ILEA Member -Final Call
Not an ILEA member yet? This ticket type is for you
$85.00
Goes on sale
Nov 13, 12:00 AM
Total
$0.00